Infoteam solutions are based on our time-tested workshops as well as custom-designed programs. An Infoteam solution is comprised of the following elements:

•	Win-loss or Sales DNA® Analysis to identify key issues
•	Management Kick-Off workshop
•	Workshops for account teams and management to address the key issues
	Sales  DNA Analysis    Initiating  New Business    Winning  Complex  Sales    Managing  Strategic  Accounts    Coaching the  Sales Process
•	Implementation support through ongoing coaching and easy-to-use tools
•	Assistance to integrate the concepts into management practices & IT systems
•	Measurement of improvements
•	Periodic refreshers

All Infoteam programs use participants’ live cases to illustrate and apply the concepts. The tools introduced in the workshops have been created from the salesperson’s perspective, to ensure they are easy-to-use. Both paper and electronic versions are provided.

Infoteam also has extensive experience in helping clients integrate workshop concepts into CRM systems. SAP chose Infoteam as the know-how partner for the development of its opportunity management software (see SAP Info article). To learn more about the importance of optimising your sales process prior to automating it read this article.