Infoteam Logo.png

Website Privacy Policy

Infoteam Sales Process Consulting AG respects your privacy and is committed to the protection of your personal data.  This privacy notice will inform you as to how we look after your personal data when you interact with us or visit our website and tell you about your privacy rights and how the law protects you.

Who we are

Infoteam Sales Process Consulting AG, Chamerstrasse 56, CH-6300 Zug, Switzerland

What personal data we collect about you

Depending upon your use of our website we may collect and store different kinds of personal data about you, including:-

  • Contact and identity data including first and last name, email and postal address and telephone numbers.
  • Technical data including internet protocol (IP) address browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Marketing and communications data including your preference to receive marketing from us.
  • Professional and company data including any information we may collect in the course of providing our services to you.

We collect this data from you through voluntary communications with you where you may give us your identity, contact and professional data by filling in forms or by corresponding with us by phone or otherwise.  This includes personal data you provide when you submit an enquiry or request marketing to be sent to you.

During your visit to our website we may automatically collect technical data about your equipment, browsing actions and patterns.  We collect this personal data by using cookies and other similar technologies – please see our Cookies Policy (see below) for further details.

How we use your personal data

We use your data to:

  • Improve and support the services we provide to you.
  • Perform the request for information communicated by you.
  • Analyse the use of our website.
  • Protect, investigate and deter against fraudulent, unauthorised, or illegal activities.
  • Maintain our legitimate interests (or those of a third party).
  • Comply with a legal or regulatory obligation.

If you are a client then the lawful basis for which we rely on to collect and process your data is typically the performance of our contractual obligations.

We do not rely on consent as a legal basis for processing your personal data other than in relation to sending non-clients direct B2B marketing communications.  You have the right to withdraw consent to marketing at any time by contacting us at

Transfer of personal data to other countries

Your personal data will be held on secure servers with all reasonable technological and operational measures in place to safeguard it from unauthorised access.

Where data is shared within the UK, or the European Union (EU), the third party will be required to comply with and safeguard the data under the terms of the Data Protection Act before May 25th 2018 and the General Data Protection Regulation (GDPR) thereafter and appropriate EU regulations.

Your personal information will only be transferred to countries outside of the EU whose data protection laws have been assessed as adequate by the European Commission, or where adequate safeguards, such as the EU-US Privacy Shield, are in place.

How long we keep your data

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, to provide services to you and satisfy any legal obligations or reporting requirements.

Your rights

It is important that the personal data we hold about you is accurate and current.  Please keep us informed if your personal information changes during your relationship with us.

Under certain circumstances, by law, you have the right to:-

  • Request access to your personal information (commonly known as a ‘data subject access request’).
  • Request correction of the personal data when incorrect, out of date or incomplete.
  • Request erasure of your personal data.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
  • Request the restriction of processing of your personal data.

In limited circumstances, where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.

To exercise your rights please contact us by emailing

If we receive notification that you wish to withdraw your consent we will no longer process your information for the purpose or purposes you originally agreed to unless we have another legitimate or lawful basis for doing so.

We hope that we can resolve any concern you raise about our use of your information.  However, the General Data Protection Regulation (GDPR) gives you the right to lodge a complaint with a supervisory authority.  In the UK this is the Information Commissioner Office (ICO).

Changes to this privacy notice

We reserve the right to update this privacy notice from time to time (eg if the law changes or where we make changes to our business). We will post the changes to this page and would encourage you to review our Privacy Policy to stay informed.

How to contact us

If you have any questions about this privacy notice or the information we hold about you please email


Website Cookie Policy

By using Cookies and similar technologies, we are able to provide you with a better experience and to improve our website ( by better understanding how you use it.

Please read this Cookie Policy carefully and ensure that you understand it. By using our website you agree to the cookie outlines being placed on your device.  If you do not agree to our Cookie Policy, please stop using the website immediately.

What are Cookies?

Cookies are small text files that are stored on your computer by websites that you visit. These files are there for many reasons, including:

  • To track users across the website to see what pages users are visiting and how often they return.
  • To store settings that a user may have selected to personalise the site.
  • To keep a user logged into the site.

How Does Our Website Use Cookies?

All Cookies used by and on our website are used in accordance with the current Cookie Law. We may use some or all of the following types of Cookie:

  • Strictly Necessary Cookies: A Cookie falls into this category if it is essential to the operation of our website, supporting functions such as logging in.
  • Analytics Cookies: It is important for us to understand how you use our website, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping us to improve our website and your experience of it.
  • Functionality Cookies: Functionality Cookies enable us to provide additional functions to you on our website such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
  • Targeting Cookies: It is important for us to know when and how often you visit our website, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make our website and advertising more relevant to your interests.
  • Persistent Cookies: Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our website.
  • Session Cookies: Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit our website until you close your browser. Session Cookies are deleted when you close your browser.

Cookies on our website are not permanent and will expire as indicated in the table below.

For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy (above).

What Cookies Does Our website Use?




Cookie Directive


This cookie is stored when you confirm you have seen the notification about the website using cookies.

Google Analytics





These cookies are used to collect information about how visitors use this site. This helps us to improve the site’s usability and performance. The information stored by these cookies is anonymous. The cookies track how many visitors we have had as well as how they found the site and what pages they visit when here.










These cookies are used to collect information about how visitors use this site. This helps us to improve the site’s usability and performance. The information stored by these cookies is anonymous. The cookies track how many visitors we have had as well as how they found the site and what pages they visit when here.


Consent and Control

You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

The links below provide instructions on how to control Cookies in all mainstream browsers:

Google Chrome:

Microsoft Internet Explorer:

Microsoft Edge: (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

Safari (macOS):

Safari (iOS):

Mozilla Firefox:

Android: (Please refer to your device’s documentation for manufacturers’ own browsers)

Changes to this Cookie Policy

We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of our website after the changes have been made.  You are therefore advised to check this page from time to time.


Website Terms and Conditions

Using our Website

By using our website you agree to comply and accept these terms of use. If do not accept these terms, please do not use our website. We advise you also read our related policies:

  • Our Privacy Policy (see above), which details how we look after your personal data when you interact with our website and tells you about your privacy rights and how the law protects you.
  • Our Cookie Policy (see above), which details how our website uses cookies.

The use of our website is subject to the following terms of use:

  • The website uses cookies to collect data for analysis of browsing behavior.
  • The content and materials available on this website is available free of charge and for information purposes only. This is not advice and should not be considered as such.
  • The content and materials available on this website is subject to change without prior notice.
  • The content and materials available on this website are owned by or licensed by us. This material includes, but is not limited to, the design, layout and graphics. You are prohibited to modify, sell or exploit this content in any way.
  • From time to time this website may also include hyperlinks to third party websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • We try to ensure our website is kept up-to-date, free from bugs and errors, but we cannot promise it will be. We exclude liability for any such inaccuracies.
  • You may link to our website, so long as it is fair, legal and not misleading. You must not suggest any form of association or endorsement unless you have permission to do so.
  • You must not misuse our website by knowingly introducing any harmful technology such as viruses, Trojan, worms or logic bombs.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.


This website and its content is copyright of Infoteam Sales Process Consulting - © Infoteam Sales Process Consulting AG 2018: All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

You may print or download to a local hard disk extracts for your personal and non-commercial use only. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

If you have any questions about the website, please contact us here.