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Can asking questions diminish trust?

Posted by Philip Kreindler

Asking questions is a vital skill but I believe it is being used poorly and this is undermining the level of trust between salespeople and their..

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Put a coach on every sales person’s shoulder

Posted by Philip Kreindler

Conventional classroom Sales Training doesn’t work. This might sound peculiar coming from someone like me who has been involved in Sales Training..

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Like a suit - tailored training is better than off the peg

Posted by Philip Kreindler

I was asked recently how much more it costs to develop a customised training course rather than run one of our standard courses. So I looked..

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How to Make a Sales Academy Work

Posted by Philip Kreindler

According to a recent article in the Harvard Business Review, Corporate Functions - like Sales Academies – often stumble. But there are also many..

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A Leading Sales Training Manager Speaks

Posted by Philip Kreindler

An interview between Phil Kreindler and Jenny Lloyd-Jenkins, European Sales Training Manager for Elavon, a global Merchant Services provider.

PK:..

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3 Essentials to Make Sales Training Stick

Posted by Philip Kreindler

There is little point sending people on Sales Training courses, most of it is forgotten in a few days. Despite good evaluation scores there is..

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