Customers expect Sales People to be subject matter experts. That is one thing that comes out really strongly from the recent research we carried out..
When I ask Sales People what percentage of the time the customer should be talking, they typically say 70%. But in reality they do 70% of the..
Apparently the French like to buy their hand dishwashing liquid in large containers, 1.5 litres is quite usual. I confess I don’t do much dishwashing..
I may be a bit biased but there is no doubt that the Swiss make excellent chocolate. High quality combined with clever marketing has resulted in..